STEP 1: FINDING THE MYACCOUNT PORTAL
First of all, visit www.mylaunchpad.com.my
You will see the ‘MY ACCOUNT SIGN IN’ box on the left, where existing users can sign in with their current username and password. Since you’re a new user, click on ‘Create an account’.
STEP 2: ENTERING YOUR REGISTRATION INFO
When you register for Maxis Broadband at any Maxis store, you will be given a SIM card with a number, which you can use to log into the MyAccount portal. This is called the SIM number on your registration form and monthly bill. (You can also get this number by calling customer service at 1800 82 2000) Key it into the SIM Number field.
MAXIS BROADBAND SIM CARD |
Next, key in the IC number you used to register for the Maxis Broadband service. Click the ‘SUBMIT’ button.
STEP 3: CREATING A USERNAME AND PASSWORD
Upon clicking ‘SUBMIT’, your personal details will be displayed.
You will be prompted to create a username and password. Complete all the fields and click the ‘SUBMIT’ button.
STEP 4: CONFIRMING YOUR USERNAME AND PASSWORD
You will arrive at this page. Once you are satisfied that everything is correct, click the ‘CONFIRM’ button. If you would like to change and/or edit your username and password, click ‘BACK’.
STEP 5: SIGNING IN FOR THE FIRST TIME.
After completing this process, you can sign in to the MyAccount portal whenever you like!
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